RE: OPEN ALL HOURS - 24

#346 by phil ( deleted ) , Thu Jan 13, 2011 9:12 pm

Bernie

I removed my radio router and it has been much better, but I'm not sure if its due to that or Virgin sorting the problem. I think I'll put it back and see how it goes. I'll have to, the kids will be down the weekend and if they can't log on there will be murder.

Phil

#347 by Sheldonboy , Thu Jan 13, 2011 9:19 pm

Posted by denise
SB no picture of your famous breakfast ????????

Sorry Den not been very well
G'night all

#348 by astoness , Thu Jan 13, 2011 9:20 pm

Posted by berniew
You need some steel toed slippers just in case

..... bernie i think you are right there..

hi den and thanks..i am rather in the wars at the min....

#349 by berniew , Thu Jan 13, 2011 9:25 pm

Tthere have been area problems the three times Phil there was a recorded message on the fault no 151 twice and an Indian chap ,who took some understanding , eventually told me it was an area problem the other time . I have to say with the brief conversation I had with him , I would hate to have to sort out a fault with him gjving instructions . He just couldn't speak English at all well

#350 by Deleted User , Thu Jan 13, 2011 9:29 pm

sorry you are not well SB, [So Sad]

Get better soon .

#351 by Deleted User , Thu Jan 13, 2011 9:32 pm

Wenn Sie hier auf Links zu eBay klicken und einen Kauf tätigen, kann dies dazu führen, dass diese Website eine Provision erhält.

Oh er Jim is doing rather well on ebay.....thought I might be able to get me Royal Doulton lady but the car tax is due soon.........boring LOL [Big Smile]

#352 by astoness , Thu Jan 13, 2011 9:34 pm

hope you feel better soon SB...im off now all....

goodnight..... [Gone to Bed]

#353 by berniew , Thu Jan 13, 2011 9:36 pm

what do you get with BT vision Denise hope you don't mind me asking

#354 by phil ( deleted ) , Thu Jan 13, 2011 9:38 pm

Bernie

This is my complaint about Virgin's call centre, and the reason why I don't like ringing the fault line. I don't know what sort of an interview prospective employees go through in India or Pakistan or wherever it is located but I'm convinced whoever interviews them can't speak English either.

Phil

#355 by Deleted User , Thu Jan 13, 2011 9:42 pm

http://www.productsandservices.bt.com/co...on&vendorid=SP4

This I hope explains it Bern

#356 by berniew , Thu Jan 13, 2011 11:54 pm

Thanks Denise

#357 by Sheldonboy , Fri Jan 14, 2011 5:27 am

With regard to foreign call centres, I have had occasion to call the Orange service (based in India) regarding broadband problems twice in the last week. I can only say that both of the chaps I spoke to, spoke very clear English, new exactly what they were doing, were very patient with me. They were in no rush and were very helpful. considering I get free internet that can't be too bad. SB

#358 by signman ( deleted ) , Fri Jan 14, 2011 8:08 am

Raining heavily here,I've got sketches and quotes to do for two jobs.
The biggest bookshop in this area has just gone into administration with 300 jobs at stake.
The Kings pub which I did the signs for a couple of weeks ago is now up for sale.

#359 by Voltman , Fri Jan 14, 2011 8:21 am

Posted by Sheldonboy
With regard to foreign call centres, I have had occasion to call the Orange service (based in India) regarding broadband problems twice in the last week. I can only say that both of the chaps I spoke to, spoke very clear English, new exactly what they were doing, were very patient with me. They were in no rush and were very helpful. considering I get free internet that can't be too bad. SB

Lucky you SB, perhaps you will also get that mythical free lunch.
Remind me to tell you about Orange customer services sometime, it's rotten from the Managing Director down.
VM

#360 by Deleted User , Fri Jan 14, 2011 9:22 am

I have had occasion to ring them bt,when i have messed up and son can't be found.........I think they are very good and take you through stuff step by step,the problem is the accent,it is hard to cut through that sometimes,they speak English ok.

When we moved BT service was awful and I was off line for several weeks,nothing much to choose between any Of them I reckon.

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